how did we do?
Measuring communication effectiveness starts by defining
the terms. Results are many things to many people. Success
can be the project’s ROI [return on investment], executive
feedback, a spike in Web site visits.
Wiley Design clients often gauge “results” based
on their experience of the project.
For them, it’s our customer-focused process: timely
responses, flexible work style, custom-fit invoicing.
It’s also our ability to deliver quality creative:
working with top partners in our field: writers, photographers,
illustrators, printers, fabrication craftsmen; winning top
industry awards, longevity with private nonprofit and government
It’s what our clients say and do — we’ve
had long-standing relationships with many clients…
read for yourself.
It’s how we combine best practices with unbridled creativity
to create customer value… read Case